Datastore outage

Incident Report for Kindly

Resolved

All bots and skill indices have now been rebuilt and we are monitoring the situation.

Posted Dec 03, 2019 - 16:42 CET

Update

We are currently rebuild message indices and continuing to work on getting all bots back online.

Posted Dec 03, 2019 - 11:13 CET

Identified

We are experiencing an issue with our message datastore. We are working on mitigating the issue.

Posted Dec 03, 2019 - 10:26 CET

This incident affected: Bot message delivery, Platform app and Messaging channels and integrations (Plugin integrations, Application API).