All Systems Operational

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Status page for Kindly, a bot building platform.

Uptime over the past 90 days. View historical uptime.
Bot message delivery Operational
90 days ago
99.99 % uptime
Today
Handover to human chat Operational
90 days ago
100.0 % uptime
Today
Kindly Chat messaging client Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
99.91 % uptime
Today
Analytics dashboard Operational
90 days ago
99.86 % uptime
Today
Platform app Operational
90 days ago
99.97 % uptime
Today
Messaging channels and integrations Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger integration Operational
90 days ago
100.0 % uptime
Today
Plugin integrations Operational
90 days ago
100.0 % uptime
Today
Application API Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Statistics API Operational
90 days ago
100.0 % uptime
Today
Chat log API Operational
90 days ago
100.0 % uptime
Today
Handover API Operational
90 days ago
100.0 % uptime
Today
Dialogue webhooks Operational
90 days ago
100.0 % uptime
Today
Onsite and data capture Operational
90 days ago
100.0 % uptime
Today
KPI dashboard Operational
90 days ago
100.0 % uptime
Today
Email services Operational
90 days ago
100.0 % uptime
Today
Data capture ingest Operational
90 days ago
100.0 % uptime
Today
Spinnaker Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2026

No incidents reported today.

May 20, 2026
Performance-issues with AI-matching causing increased fallback rates
Resolved - This incident has been resolved.
May 20, 22:47 CEST
Monitoring - We have implemented a fix and seeing improved performance. We continue monitoring the behavior
May 20, 15:21 CEST
Update - We are still working on the issue causing failed message delivery and error codes in several bots.
Coming back with an update as soon as possible
May 20, 15:08 CEST
Update - We are still experiencing inconsistent performance issues with AI-matching and Bot-outpus.
Working as hard as we can to fix
May 20, 14:42 CEST
Update - We are still working on restoring optimal performance
May 20, 13:40 CEST
Identified - We are working as hard as we can to restore performance
May 20, 11:30 CEST
May 19, 2026
LLM issues affecting AI-generated answers
Resolved - This incident has been resolved.
May 19, 20:39 CEST
Update - The behaviour looks more stable, and we are monitoring the behaviour.
May 19, 18:07 CEST
Update - We are continuing to monitor for any further issues.
May 19, 18:07 CEST
Monitoring - The behaviour looks more stable, and we are monitoring the situation.
May 19, 17:49 CEST
Identified - The behaviour seems inconsistent, while we are working on a fix
May 19, 16:13 CEST
Investigating - We are experiencing LLM-issues that could affect AI-generated answers and fallback rates
May 19, 14:18 CEST
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

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