Issue accessing bots

Incident Report for Kindly

Resolved

The incident has been resolved. The cause of failed requests was a non-production database migration unintentionally run in the production environment.

Posted Jan 27, 2021 - 12:53 CET

Monitoring

The issue has been resolved and app.kindly.ai is accessible again

Posted Jan 27, 2021 - 12:23 CET

Identified

The issue has been identified and we are rolling out a fix. app.kindly.ai is currently set in maintenance mode to avoid data inconsistencies.

Posted Jan 27, 2021 - 11:53 CET

Investigating

We are currently investigating this issue.

Posted Jan 27, 2021 - 11:42 CET

This incident affected: Platform (Platform app).