Analytics service availability

Incident Report for Kindly

Resolved

We have deployed several changes to fix a performance regression after a database upgrade. We are continuing to implement improvements even after the performance of the statistics component have stabilized.

Posted Jul 02, 2021 - 16:52 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 02, 2021 - 13:37 CEST

Update

We are continuing to investigate this issue.

Posted Jul 02, 2021 - 10:09 CEST

Investigating

The analytics component is having database related issues. Analytics in the platform will be unavailable until this is resolved.

Posted Jul 02, 2021 - 10:06 CEST

This incident affected: Public APIs (Statistics API) and Platform (Platform app).