Message queue provider network issue causing spurious errors

Incident Report for Kindly

Resolved

This incident has been resolved.

Posted Sep 10, 2021 - 18:10 CEST

Monitoring

The network issue with our message queue provider should be fixed and we are monitoring the situation.

Posted Sep 10, 2021 - 17:46 CEST

Identified

We are experiencing a network related issue with our message queue provider. This is causing spurious errors on app.kindly.ai when performing actions like creating or updating a dialogue, logging in, etc (these all write to the message queue). We are working on remediating the issue

Posted Sep 10, 2021 - 12:05 CEST

This incident affected: Platform (Platform app).