Chatbubble issues
Incident Report for Kindly
A memory issue has been identified and patched, this incident is resolved but we will continue to monitor the morning traffic peaks.
Posted Oct 18, 2019 - 14:07 CEST
A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2019 - 10:19 CEST
We are continuing to investigate this issue.
Posted Oct 17, 2019 - 09:45 CEST
This morning we experienced performance issues with the systems relating to the chatbubble. At some point these issues also caused the chatbubble not to load. Systems are back up now, and we are investigating
Posted Oct 17, 2019 - 09:29 CEST
This incident affected: Bot message delivery and Kindly Chat messaging client.